Thank you for your purchase. We hope you are happy with your purchase. However, if you receive defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, please email customer service at kalpabiswabooks@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:

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Kalpabiswa Publications
Attn: Returns RMA #

7/3, Bhattacharjee Para Lane, Howrah- 711104 Landmark: Near Lokenath Sweets

Phone – Partha Pratim Das 9883096240

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Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS    
The following items cannot be returned:       

●     Other than books        

●     books damaged in the hand of the customer      

 ●     any item after 3 days of receiving  

   
 Please Note                

●     Guideline –    We can arrange the replacement from our College Street bookshop if you choose.

The address is: 4th Floor, Room 20, 17/1D, Surya Sen St, College Square, Kolkata, West Bengal 700012

QUESTIONS
If you have any questions concerning our return policy, please contact us at:

phone/Whatsapp – 90513 70116 

or mail us kalpabiswabooks@gmail.com